Last updated November 11, 2026
Privacy policy
Ezly (useezly.com and the Send to Ezly Chrome extension) helps you check whether a bank would fund a real estate deal. This page explains what we collect, why, who it goes to, and how to get it deleted. We wrote it in plain English on purpose.
The short version
- We collect what you give us: your email, your deals and the documents you upload.
- We use it to run your analysis. We don't sell it and we don't show ads.
- Some of it goes to the services that make Ezly work, such as our database host, an AI model that reads your documents, and property data providers.
- Email info@useezly.com and we'll send you a copy of your data or delete it.
What we collect
Your account. Your email address and a password (stored only as a secure hash by our sign-in provider), or your Google account email if you sign in with Google.
Your deals. Property addresses, prices, rents, expenses, loan terms and anything else you type in, plus the documents you upload (offering memorandums, rent rolls, photos), your Musings notes, your questions to the Deal Advisor, your buy boxes and your report card settings.
The Chrome extension. Only the text you highlight or the area you snip, and only when you choose to send it. See the extension section below.
Payments. If you buy a report, Stripe takes your card details. We never see or store your card number. We keep a record of what you bought and when.
Technical details. To stop abuse we keep a one-way hash of your IP address (not the address itself) and count how often you use features like document reading. Our hosting provider keeps standard server logs.
Cookies and browser storage. We use cookies only to keep you signed in. Your browser also remembers small preferences, like whether the sidebar is collapsed. We don't use advertising or cross-site tracking cookies.
How we use it
- To run your deal analysis, report card, fixes and PDFs.
- To read numbers out of the documents you upload, and to write Penny's explanations and Deal Advisor answers. All the loan math (LTV, DSCR, loan sizing) runs in our own code, not in an AI model.
- To pull public records, comps and neighborhood data for the property.
- To sign you in, send account emails and keep your account secure.
- To find and fix bugs and see which features get used.
We don't sell your personal information, share it for advertising, or use it to make lending decisions about you. Ezly is an educational tool, not a lender.
Who we share it with
We share data only with the services that run Ezly, and only what each one needs:
| Service | What it does | What it gets |
|---|---|---|
| Supabase | Database, sign-in, file storage and account emails | Your account, deals, documents and notes |
| Vercel | Hosts the website | Requests to the site and standard server logs |
| OpenRouter and the AI model providers it uses | Reads uploaded documents; writes Penny's explanations and Deal Advisor answers | The documents, text and deal numbers involved in that request |
| Stripe | Payments | Your payment details and email |
| Mapbox | Address suggestions as you type | The address you're typing |
| Google Maps | Street View photos and maps | The property address, and your IP address (loaded in your browser) |
| RentCast | Property records, rent and sale comps | The property address |
| U.S. Census Bureau, Urban Institute Education Data Portal, FBI Crime Data Explorer | Neighborhood, school and crime data for due diligence | The property address or its location |
Each of these services has its own privacy policy. We may also share information if the law requires it, to protect Ezly or its users from fraud or abuse, or as part of a sale or merger of Ezly (we'd tell you first).
Links you share
When you use Share deal to create a link, anyone with that link can see that deal read-only, without signing in. You choose whether it shows the street address. Your Musings and Deal Advisor chats are never included. You can turn a link off at any time and it stops working straight away. PDFs you download are yours to send wherever you like; we don't track them.
AI assistants you connect
You can let an AI assistant, such as Claude, Meta Muse or Grok, use Ezly for you, either by approving it on a sign-in screen or by giving it a personal key from Settings. It can then send deals to your account and read your deals, verdicts, grades and fixes. It can't delete anything or read your Musings. What the assistant does with that information is covered by its own provider's privacy policy. We log each request it makes (not the email text) to keep your account safe. You can disconnect an assistant or revoke a key in Settings → AI assistants at any time.
The Chrome extension
- It reads a page only when you act: the right-click menu, a keyboard shortcut, the optional floating button, or a snip.
- It never reads your browsing history, other tabs, or pages you haven't chosen to send.
- Pieces you collect wait in your browser and are cleared when Chrome closes. They reach Ezly only when you click Analyze deal.
- Your sign-in token stays in the extension and is sent only to Ezly. You can disconnect it from the extension's settings at any time.
Ezly's use of information from the extension follows the Chrome Web Store User Data Policy, including its Limited Use requirements.
How long we keep it
We keep your account and deals while your account is open, so you can come back to them. Property and neighborhood data we look up is cached for up to 30 days, keyed by address rather than by you. When you ask us to delete your account, we delete your deals, documents and notes within 30 days. Copies in backups age out on their own schedule, and we keep payment records as long as tax law requires.
How we protect it
Data is encrypted in transit (HTTPS) and at rest. Database rules keep each account's deals and documents visible only to that account, and uploaded files sit in private storage. No system is perfectly secure, but if something goes wrong that affects your data, we'll tell you promptly.
Your choices and rights
- Ask for a copy of your data.
- Correct your details, or ask us to.
- Ask us to delete your account and everything in it.
- Turn off any share link, or disconnect the Chrome extension, whenever you like.
Email info@useezly.com from the address on your account. We'll reply within 30 days. Depending on where you live (for example California, or the EU and UK), you may have extra rights under local law. We honor them, and we won't treat you differently for using them.
Children
Ezly is for adults investing in real estate. It isn't meant for anyone under 18, and we don't knowingly collect information from children.
Changes to this policy
If we change how we handle your data, we'll update this page and the date at the top. For big changes, we'll also let you know by email or in the app before they take effect.
Contact
Questions or requests: info@useezly.com.